information about accommodation (hotels, boarding houses, motels, tourist camps, holiday centres, resorts and youth/backpacker hostels) and wider hospitality (restaurants, bars, cafeterias, snack bars, pubs, nightclubs) and other similar establishments. A conceptual framework that links a comprehensive reconciliation of tourism data Target Markets. March 5, 2021. A Bed & Breakfast establishment (B&B) is an informal, periodic accommodation operation undertaken from a private dwelling. ACCOMMODATION GRADING In South Africa, all accommodation establishments can be graded through the Tourism Grading Council of South Africa. The maximum number of guest bedrooms in a B&B is 3. Different continents and sometimes different countries use variation of classification for accommodation establishments Star System Diamond System Silver or Gold System 29. When people travel for either business or pleasure, they will usually end up staying in a hotel of some sort. Let’s make it a bit interesting. This article discusses the history of the hospitality industry and how did we reach this phase of hospitality. Today the terms 'grading', 'rating', and 'classification' are used to generally refer to the same concept, that is to categorize hotels. Literature Review South Africa has experienced an increase in tourist arrivals (i.e., an increase in demand) since The system is mandatory for all types of enterprises. Therefore, the research setting for this study considers a South African tourism industry perspective. The Hotel Star Rating System. The accommodation industry may classify establishments into two groups according to whether the aim is to make a profit, or purely work with the constraints of a budget and maintain a break-even situation. Accreditation standards for hotels 1. Hotels The TGCSA is the only government mandated, industry supported quality assurance authority in South Africa. Profit making establishments - such as hotels, restaurants, contract cleaning companies. In Canada, approximately 25% to 35% of visitor spending is attributed to accommodation, making it a substantial portion of travel expenditures. (a) Profit making establishments - such as hotels, restaurants, contract cleaning companies. We are proud … Continue reading “What each star grading means” These days, it’s a bit more complicated. Classification, grading … The recent attempt by the Tourism Grading Council of South Africa to completely overhaul its grading assessment criteria, and then to withdraw most of the proposed changes due to the outcry from the accommodation industry, is the biggest PR gaffe of the body that has been tasked by South African Tourism to set accommodation quality standards. A two-star hotel might achieve a five-star traveller rating on TripAdvisor. of accommodation establishments, including South African graded accommodation establishments, play an essential role in consumers’ online purchasing decisions (Tuominen, 2011). 2. Introduction : Historically, hotel classification systems were developed to ensure safe and reliable lodging and food for travellers at a time when very few such trustworthy establishments existed. Introduction According to BusinessDictionary.com, there is no globally accepted, industry recognised benchmark(s) for the grading, rating or classifying of Hotels and other Hospitality Establishments. Figure 3.1 The view from a balcony at the Westin Bayshore hotel in downtown Vancouver. Many establishments make use of this service and you will see the star grading displayed on most advertising material. 1 star - … From the initial purpose of informing travellers on basic facilities that can be expected, the objectives of hotel rating have expanded into a focus on the hotel experience as a whole. In this post, we will explain what Hostels, Guesthouses, Apartments and Hotels are like, and the types of facilities you may get at each. A hotel with ‘three hearts’ from Thomas Cook might get four stars on Expedia. Establishments in South Africa may choose to have themselves graded by the Tourism Grading Council of South Africa on a 5 star basis. Star grading is an independent assessment of what guests can expect to find at an accommodation establishment or conference venue. The grading criteria reflects this so it particularly important not to compare a 4-star Guest Accommodation rating with a 4-star hotel rating. CLASSIFICATION AND RATING SCHEMES The Tourism Grading Council has defined the following types of establishments: Formal Service Accommodation(Hotels, Lodges) A hotel provides formal accommodation to travellers, and has a reception area, dining facility, and minimum of 6 rooms. Last year we reported about the dramatic changes that the Tourism Grading Council of South Africa had planned for its grading system, spending a fortune on consultants advising them on the new system, only to face an outcry from the accommodation industry, many establishments threatening to withdraw their support or to not renew their grading. There are many different types of accommodation on offer, with each providing various facilities and a different experience. Hotel Grading, Service Quality, Satisfaction and Loyalty – Proposing a Theoretical Model and Relationship ... accommodation establishments of the same . The advice - always check with the establishment before booking to check that they offer the services and facilities that meet your needs – they will be only too pleased to help. Hotel ratings are often used to classify hotels according to their quality. the Hotel and related establishments – Grading requirements. Here we take a sneak peek of the historical background of the hospitality industry. The Botswana Star Grading System is used to differentiate the various quality levels of accommodation establishments, it provides judgements on the amenities, facilities and services of particular accommodation in a way that enables travellers to choose the quality of accommodation they want. The accommodation facilities are usually for … These guidelines could ensure a competitive advantage for establishments and contribute to the sustainable development of South Africa as a tour - ist destination. The focus currently of the TGCSA was on the grading of accommodation but in the future it intended to move on to restaurants and other tourist attractions. Camp: an accommodation establishment which utilises outdoor activities and sells inclusive packages for guests to visit natural or historical locations. ... 1. This chapter explores the accommodation sector, and the Chapter 4 details the food and beverage sector. Star Grading System . Hotel targets many markets and can be classified according to the markets they attempt to attract their guests.The common type of markets includes business, airport, suites, residential, resort, timeshare, casino, convention and conference hotels. Any application received by the authorities for a B&B establishment with more than … Blog. The South African grading system for accommodation establishments: Overview of the star grading system in South Africa (exact requirements for each type of establishment is not required) The role of the Tourism Grading Council of SA (TGCSA) Benefits / advantages of grading for the tourists and the accommodation establishments. Let’s throw in a few exclusive pictures for you… The TGCSA may award between 1 and 5 stars to an accommodation depending on the overall standard that a guest can expect, as well as the facilities on offer. The existence of accommodation classification or grading is common practice worldwide. It is important to note, the ‘accommodation’ industry may classify establishments into two groups according to whether the aim is to make a profit or purely work within the constraints of a budget and maintain a break-even situation. accommodation establishments in South Africa. It’s based on the overall quality and takes into account the facilities you’d expect to accompany a particular star grading. Virtual presentation tips: Expert advice from Prezi’s Virtual Presentation Innovators positions in differing destinations and different types of establishments are expanding. The Botswana Star Grading System is used to differentiate the various quality levels of accommodation establishments, it provides judgements on the amenities, facilities and services of particular accommodation in a way that enables travellers to choose the quality of accommodation they want. Super-luxurious getaways are even boasting six and seven-star accommodation. The Tourism Grading Council of South Africa‘s Star Gradings are independently assessed and are the only Star Gradings accepted and displayed on TravelGround.com. Comfortable hotels and accommodation facilities play a very important role in popularizing any tourist destination. Accreditation Standards for Hotels In the Philippines 2. a certification issued by the Department to a tourism enterprise that officially recognizes it as having complied with the minimum standards for the operation of tourism facilities and services. Your ability to work in a team, find information and discuss and explain key concepts ... establishments 1 The Star Grading System 2 The role of the TGCSA 3 Benefi ts of the grading system ... 4.1 Different types of accommodation establishments Different criteria apply. If a person, who is quite far away from home, gets to enjoy the same facilities and comforts as he enjoys at his home, then he is bound to become attached to the place. This article analyses the relationship between grading and price in the accommodation sector in South Africa. Explain the types of accommodation services available within the hospitality industry 2. The literature review investigates whether the accommodation grading system is a … 6 things your team needs to know before attending a virtual client meeting; March 4, 2021. Your ability to work in a team, find information and discuss and explain key concepts ... establishments 1 The Star Grading System 2 The role of the TGCSA 3 Benefi ts of the grading system Sounds boring, eh! However, there is a paucity of research projects that focus on analysing these systems.1 Israeli (2002: 419) their accommodation establishments, a classification or grading system is often used to communicate this important issue.