SUPPLY CHAIN MANAGEMENT IN HOSPITALITY INDUSTRY: IMPACT ON SERVICE QUALITY IN McDONALD’S RESTAURANTS, BANGALORE Prof. Raghavendra A.N.1& Dr. Nijaguna G.2 1 Assistant Professor –Department of MBA, Krupanidhi School of Management, #12/1, Chikkabellandur, Carmelaram Post, Varthur Hobli, Bangalore – 560035. During this course, you will learn about the world of managing operations. an attempt is made to study the impact of supply chain management on service quality in hospitality industry. Mass Tourism and Sustainability 3.4. TOTAL QUALITY MANAGEMENT IN THE HOSPITALITY INDUSTRY . Topics include operations strategy, process design, capacity planning, facilities location and design, forecasting, production scheduling, inventory control, quality assurance, and project management. 3 hours credit. National College of Business and Arts, Quezon City, MACRO-PROSPECTIVE-OF-TOURISM-AND-HOSPITALITY (4).docx, Cebu Technological University (formerly Cebu State College of Science and Technology), Introduction to Front Office Services - TESDA.docx, La Consolacion University Philippines (formerly University of Regina Carmeli), COMPREHENSIVE_REVIEWER_AUDITING_THEORY-111.pdf, National College of Business and Arts, Quezon City • BSBA 111-022, University of the Punjab, Quid-e-Azam • MGT MISC, Cebu Technological University (formerly Cebu State College of Science and Technology) • TECHNOLOGY HM 329, La Consolacion University Philippines (formerly University of Regina Carmeli) • BSA 1, La Consolacion University Philippines (formerly University of Regina Carmeli) • CBEA 01, Introduction-to-Production-Operations-Management.ppt, La Consolacion University Philippines (formerly University of Regina Carmeli) • CBEA 8759-15, La Consolacion University Philippines (formerly University of Regina Carmeli) • CBEA 4, Copyright © 2021. The BS-Tourism Management has Level II status while, the BS-Hospitality Management has Level IV status. International Tourism and Hospitality Management in cooperation with the Internship office provide training to the students as part of their curriculum. Manifest professionalism and self confidence in the performance of duties and responsibilities, Performance Indicators (PIs) addressed by the course, d1.Understand and explain the theories and principles pertaining to handling and. Exploitation and Fair Trade 18 18 22 28 30 4. This course leads to expertise in the management of tour-operating agencies, as well as other jobs in the tourism and hospitality sector. (b) apply the concepts of customer service strategy in the context of management and operation of hospitality and tourism organizations. Cultural Homogenization 3.3. It provides students the opportunity to become involved directly in managing and planning the world’s biggest people industry – tourism. It is a study of accounting methods and techniques necessary for hospitality business managers, for analysis, control and planning of their businesses. In recent years, tourism has become a popular global leisure activity among worldwide customers. The course deals with the description of the culture, attitude and organization of a … Program Overview. Study and analysis of service delivery systems for the hospitality industry with particular emphasis on implementing a consumer driven, top-down, policy oriented, quality service program. 1 Quality Service Management in Tourism and Hospitality Industry.pptx - QUALITY SERVICE MANAGEMENT IN TOURISM AND HOSPITALITY INDUSTRY THC3 COURSE, 1 out of 1 people found this document helpful, This course aims to enable the students recognize, and assess quality management process in a, hospitality and tourism related organization and to. industry. Schools offering Tourism, Hospitality & Culinary courses in the Philippines A list of universities and colleges offering Tourism, Hospitality & Culinary courses in the Philippines.