This was a month ago. Ordered a barbell in mid April and charged immediately. They took payment and are refusing to call us back, or deliver our equipment. It’s as if the order made no progress since I had purchased it. Fitness Equipment Source. Total Fitness-- Thank you! 5 reviews of Premier Fitness Source "This is a great fitness equipment shop. Skip to main content. Whether you're looking for a band or a watch, these four options will help kick your fitness routine into high gear. My Account; Sign out. Most Popular Products. I also called the phone # just to a leave a voicemail and again no reply back. This earns a Rating Score™ of 63.71. Horrible customer (lack of) service follow-up. I had contacted them on multiple occasions seeking a potential time frame. No updates as promised. ProsourceFit is the destination for high performance, commercial grade and affordable workout equipment for home gyms, crossfit boxes and fitness and yoga studios. THEY WILL NOT HONOR PREVIOUSLY AGREED CONTRACTS AND WARRANTIES! Will never buy from them again. 3 talking about this. I recently ventured into TSF when I found out it's not just a personal trainer's gym--it's a gym where all of us regular Joe's and Jane's can get a great workout in. Sent private message to Jason with my phone number if he'd like to discuss this. Capturing the overall customer experience is unlike anything on the market. The Fitness-Equipment-Source blog and Facebook page provide up-to-date information on the latest elliptical reviews and ratings. Refund policy is through email. I should have recognized the red flag then. I ordered a barbell with plates back in late march. Unlike many other smart fitness platforms, such as iFit, Obe, OpenFit, and Peloton, there are no live classes on Fitness+ at this time. Fine. I have found them competitive with any of the online resellers. Called FRANK at GYM SOURCE to ask for a refund of his work. Now he doesn't pick-up the phone. It wasn't until I finally attempted through the website when someone reached out only to tell me my order was back-ordered and wouldn't ship for months. I placed my order on Jan 6, 2021 and I have still not received my order. They screwed it up and really could care less about my lack of satisfaction. !. Business. SportsArt A991 Adjustable Bench. When you inquire about a refund they don’t respond. Especially if they were aware that the product would be on a 3 month back order. I love my elliptical and recommend Total Fitness for any equipment you are planning on purchasing. He said he would call me back. Quick view. In bold lettering they mention they will get back to you in 5-7 business days regarding an update on your order. I tried to email. I spoke with Brian who not only matched the price, & delivered my machine 1 week later with no drama, but did so with courtesy, efficiency, and professionalism. from the start when i met Nigel in the store till the delivery it went smooth. Filter by popular features, pricing options, number of users, and read reviews from real … The MYX Fitness Bike is no dainty machine. The folks at Gym Source are always great. True Fitness Stretch Station Golf Edition. Horrible. I've been a customer in several locations and for many years, and would recommend them to anybody. 6/8/2009. I came to you under stressful conditions, having waited for my elliptical from Gym Source in Stamford, from 1/2- 3/2/20. Features 25 medium size patches (11 cm x 14 cm) Includes 5 medium size Adhesive Patch Tape .